- Knowledge Base
- Technology Services
- Accounts and Access
Login information regarding your Network account (Email, Moodle, Office 365, myAcadia, etc).
- Knowledge Base
- Technology Services
- Printing and Scanning
Adding a user to the address book using the KM panel.
- Knowledge Base
- Technology Services
- Printing and Scanning
Article explains how to connect to on-campus printers using Windows, Mac or Linux.
- Knowledge Base
- Technology Services
- Accounts and Access
This article provides the steps in finding your Colleague ID as well as a definition of the Colleague ID.
- Knowledge Base
- Technology Services
- Campus Administrative Systems
- Self-Service How-to(s) for Students
This article outlines the steps required to register for courses.
- Knowledge Base
- Technology Services
- Wi-Fi and Networks
Details on how to connect to a mapped drive using various operating systems.
- Knowledge Base
- Technology Services
- Accounts and Access
- Multi-factor Authentication - MFA
This article provides information as how to solve a no MFA/Request Denied Error (Error 500121)
- Knowledge Base
This article provides links to 3 different New to Acadia Checklists. Select the appropriate checklist depending on whether you are a student, a staff and faculty member or a new supervisor/manager/director.
- Knowledge Base
- Technology Services
- Email and Calendar
- Setup email on desktop device
Notes on how to add accounts into the various versions of the Outlook app included in Office 365
- Knowledge Base
- Technology Services
- Email and Calendar
- Setup email on mobile device
How to set up an Office 365 account on an iPhone
- Knowledge Base
- Technology Services
- Printing and Scanning
How to remove address book entries
- Knowledge Base
As a student, on-campus, you will need access to and access resources differently than a student studying remotely.
- Knowledge Base
- Technology Services
- Web and Application
A quick guide for best practice when it comes to writing for the web and accessibility.
- Knowledge Base
- Technology Services
- Wi-Fi and Networks
Article explains how to upload a personal site to the acadiau.ca domain.
- Knowledge Base
- Technology Services
- Modern Workplace Tools - Office 365
Basic instructions on getting Office 365 (Install on up to 5 devices).
- Knowledge Base
- Technology Services
- Modern Workplace Tools - Office 365
- Microsoft Teams
This article provides an overview of Teams meeting storage in OneDrive for Business and SharePoint, including storage, permissions and retention periods.
- Knowledge Base
- Technology Services
- Campus Administrative Systems
- Self-Service How-to(s) for Students
This article provides a quick overview of Colleague Self-Service.
- Knowledge Base
- Technology Services
- Email and Calendar
Outlook Web App information regarding access and features
- Knowledge Base
- Technology Services
- Web and Application
- Knowledge Base
- Technology Services
- Web and Application
- HUB (hub.acadiau.ca)
An overview and guide to the HUB Service Portal (hub.acadia,ca). This article provides an overview of the various components and a guide to the main page and its links.
- Knowledge Base
- Technology Services
- Wi-Fi and Networks
Devices that cause interference for you and your neighbour.
- Knowledge Base
- Technology Services
- Wi-Fi and Networks
This article provides an overview of how to obtain network access.
- Knowledge Base
- Technology Services
- Printing and Scanning
How to securely release your print job
- Knowledge Base
- Technology Services
- Printing and Scanning
Symptoms and possible solutions for printing errors
- Knowledge Base
- Technology Services
- Web and Application
- HUB (hub.acadiau.ca)
Details on how to create, view, comment and cancel tickets created in the online portal hub.acadiau.ca