- Knowledge Base
- Technology Services
- Accounts and Access
Login information regarding your Network account (Email, Acorn, Office 365, myAcadia, etc).
- Knowledge Base
- Technology Services
- Printing and Scanning
Adding a user to the address book using the KM panel.
- Knowledge Base
- Technology Services
- Printing and Scanning
Article explains how to connect to on-campus printers using Windows, Mac or Linux.
- Knowledge Base
- Technology Services
- Wi-Fi and Networks
Details on how to connect to a mapped drive using various operating systems.
- Knowledge Base
- Technology Services
- Email and Calendar
- Setup email on desktop device
Notes on how to add accounts into the various versions of the Outlook app included in Office 365
- Knowledge Base
- Technology Services
- Email and Calendar
- Setup email on mobile device
How to set up an Office 365 account on an iPhone
- Knowledge Base
This article provides links to 3 different New to Acadia Checklists. Select the appropriate checklist depending on whether you are a student (on campus or learning remotely) or a staff and faculty member.
- Knowledge Base
- Technology Services
- Modern Workplace Tools - Office 365
- Microsoft Teams
This article provides an overview of Teams meeting storage in OneDrive for Business and SharePoint, including storage, permissions and retention periods.
- Knowledge Base
- Technology Services
- Web and Application
- Knowledge Base
- Technology Services
- Email and Calendar
Outlook Web App information regarding access and features
- Knowledge Base
- Technology Services
- Modern Workplace Tools - Office 365
Basic instructions on getting Office 365 (Install on up to 5 devices).
- Knowledge Base
- Technology Services
- Accounts and Access
- Multi-factor Authentication - MFA
This article provides information as how to solve a no MFA/Request Denied Error (Error 500121)
- Knowledge Base
- Technology Services
- Web and Application
- HUB (hub.acadiau.ca)
An overview and guide to the HUB Service Portal (hub.acadia,ca). This article provides an overview of the various components and a guide to the main page and its links.
- Knowledge Base
As a student, on-campus, you will need access to and access resources differently than a student studying remotely.
- Knowledge Base
- Technology Services
- Printing and Scanning
How to securely release your print job
- Knowledge Base
- Technology Services
- Wi-Fi and Networks
Devices that cause interference for you and your neighbour.
- Knowledge Base
- Technology Services
- Printing and Scanning
How to remove address book entries
- Knowledge Base
- Technology Services
- Campus Administrative Systems
- Self-Service How-to(s) for Students
This article provides a quick overview of Colleague Self-Service.
- Knowledge Base
- Technology Services
- Web and Application
- HUB (hub.acadiau.ca)
Details on how to create, view, comment and cancel tickets created in the online portal hub.acadiau.ca
- Knowledge Base
- Technology Services
- Campus Administrative Systems
- Self-Service How-to(s) for Students
This article outlines the steps required to register for courses.
- Knowledge Base
- Technology Services
- Printing and Scanning
Symptoms and possible solutions for printing errors
- Knowledge Base
- Technology Services
- Email and Calendar
- Setup email on mobile device
How to set up an Office 365 account on an Android phone
- Knowledge Base
- Technology Services
- Wi-Fi and Networks
This article provides an overview of how to obtain network access.
- Knowledge Base
- Technology Services
- Printing and Scanning
- PaperCut
This article provides a summary of how to install Papercut - the software used that provides an overview of your printing, scanning and copying.
- Knowledge Base
- Technology Services
- Modern Workplace Tools - Office 365
- Microsoft Teams
Microsoft Whiteboard is a freeform, digital canvas where people, content, and ideas come together. Team members can work collaboratively using their own devices. Whiteboard integration in Microsoft Teams meetings lets participants of Teams meetings draw, sketch, and write together on a shared digital canvas.