Popular Articles

What is my Username and Password?
Login information regarding your Network account (Email, Acorn, Office 365, myAcadia, etc).
How to Connect/Install an On-Campus Acadia Printer
Article explains how to connect to on-campus printers using Windows, Mac or Linux.
How to add a user to the Konica Minolta address book
Adding a user to the address book using the KM panel.
How to map a network drive
Details on how to connect to a mapped drive using various operating systems.
Office 365 Adding Accounts in Email Program
Notes on how to add accounts into the various versions of the Outlook app included in Office 365
How to setup Office 365 email on an iPhone/iPad
How to set up an Office 365 account on an iPhone
New to Acadia Checklist
This article provides links to 3 different New to Acadia Checklists. Select the appropriate checklist depending on whether you are a student (on campus or learning remotely) or a staff and faculty member.
Teams Meetings Recordings (TMR)
This article provides an overview of Teams meeting storage in OneDrive for Business and SharePoint, including storage, permissions and retention periods.
Outlook Web App Information (OWA)
Outlook Web App information regarding access and features
Fortiguard Web Blocking Service
Manage and Install Office 365
Basic instructions on getting Office 365 (Install on up to 5 devices).
How to use the HUB Service portal (hub.acadiau.ca)
An overview and guide to the HUB Service Portal (hub.acadia,ca). This article provides an overview of the various components and a guide to the main page and its links.
New to Acadia Checklist: Student - On Campus Learning
As a student, on-campus, you will need access to and access resources differently than a student studying remotely.
How to securely release your print job
How to securely release your print job
How to fix devices causing WiFi interference
Devices that cause interference for you and your neighbour.
Student Self Service Overview
This article provides a quick overview of Colleague Self-Service.
Submitting, Viewing, Commenting and Cancelling Tickets (hub.acadiau.ca)
Details on how to create, view, comment and cancel tickets created in the online portal hub.acadiau.ca
How to setup Office 365 email on Android
How to set up an Office 365 account on an Android phone
Use Whiteboard in Microsoft Teams
Microsoft Whiteboard is a freeform, digital canvas where people, content, and ideas come together. Team members can work collaboratively using their own devices. Whiteboard integration in Microsoft Teams meetings lets participants of Teams meetings draw, sketch, and write together on a shared digital canvas.
How to install PaperCut
This article provides a summary of how to install Papercut - the software used that provides an overview of your printing, scanning and copying.
How to remove a user to the Konica Minolta address book
How to remove address book entries
How to register for a course
This article outlines the steps required to register for courses.
Solutions to common printing issues on Acadia on-campus printers
Symptoms and possible solutions for printing errors
How to set up network access
This article provides an overview of how to obtain network access.
How to fix MFA request denied errors and no MFA prompts
This article provides information as how to solve a no MFA/Request Denied Error (Error 500121)