My course does not show in Moodle, but I am registered. What do I do? 🔹 Why can’t I see my course in Moodle? 🔹 I’m registered, but my class isn’t showing up online — what’s wrong? 🔹 How do I get access to my course in Moodle?

If you're registered but your course isn’t showing in Moodle, it may not have been made available yet. Learn what to do and who to contact for help.

This usually means your instructor hasn’t made the course visible to students yet — but there are a few steps you can take.

👀 Step 1: Check course availability

• Instructors must manually make courses available in Moodle.
• If you don’t see your course, it’s likely your instructor hasn’t published it yet.

🔁 Step 2: Log out and back in

• If your instructor confirms the course is available, try logging out of Moodle and logging back in to refresh your access.

🛠️ Step 3: Still not showing?

• Contact the Service Desk for help:
  • 📞 902-585-HELP (4357)
  • 🌐 Submit a request through hub.acadiau.ca

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📘 Helpful Definitions

• Moodle: Acadia’s online learning platform where you access course materials, assignments, and announcements.
• Service Desk: The university’s tech support team that helps with login issues, system access, and more.

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📝 Special Notes

• Courses may not appear until closer to the start of term, depending on when instructors publish them.