🔹 Can I use my benefits if I'm not on campus 🔹 Do my health and dental plans work off-campus 🔹 Can I access coverage while traveling in Canada 🔹 Are virtual services included in my student insurance

Summary

Acadia students can access their health and dental benefits anywhere in Canada, including virtual services through the Direct2U Health Hub. Coverage is not limited to campus-based providers

Body

Student-friendly answer: Yes — your student benefits are fully accessible across Canada, even if you're not on campus. Whether you're home for the holidays, on a co-op placement, or studying remotely, you can:

  • 🏥 Visit any registered healthcare provider nationwide

  • 📄 Submit claims online for eligible services

  • 💻 Access virtual care through the Direct2U Health Hub, including mental health support, medical consultations, and more

Your plan travels with you, so you’re covered wherever you go — no need to be in Wolfville to use your benefits.

📘 Helpful Definitions:

  • Direct2U Health Hub: A virtual care platform included with your Student VIP plan that offers online access to doctors, therapists, and other health professionals

  • Registered provider: A licensed practitioner or clinic recognized by your insurance plan for reimbursement

🔗 🔗 Suggested Links

📝 Special Notes:

  • Make sure your provider accepts your plan or offers direct billing

  • You can download your benefits card from Student VIP to present at appointments

  • Virtual services are available 24/7 and often faster than in-person visits

Details

Details

Article ID: 1513
Created
Fri 8/29/25 7:52 AM
Modified
Fri 8/29/25 7:52 AM