Summary
Certain services under the Student VIP plan — such as medical equipment, specialized treatments, or high-cost procedures — may require pre-approval. Students should contact the ASU Supports Office or Student VIP claims department before booking to confirm eligibility and avoid delays.
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Certain services under the Student VIP plan — such as medical equipment, specialized treatments, or high-cost procedures — may require pre-approval. Students should contact the ASU Supports Office or Student VIP claims department before booking to confirm eligibility and avoid delays.
✅ Student-friendly answer: Some services under your Student VIP health and dental plan may require pre-approval to ensure your claim is eligible and processed smoothly. These typically include:
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🩻 Specialized treatments (e.g. MRIs, surgeries, or advanced diagnostics)
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🦽 Medical equipment (e.g. braces, crutches, orthotics)
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🧑⚕️ Extended therapy sessions or high-cost paramedical services
Before scheduling or purchasing these services, it’s important to:
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Contact the Student VIP claims department or the ASU Supports Office
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Submit a pre-approval request (also called a pre-determination form)
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Provide documentation such as a referral or treatment plan
This step helps confirm your coverage and prevents unexpected out-of-pocket costs.
📘 Helpful Definitions:
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Pre-approval (pre-determination): A formal review of your claim before receiving the service to confirm coverage
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Medical equipment: Devices prescribed to aid recovery or mobility, such as braces, crutches, or orthotics
🔗 🔗 Suggested Links
📝 Special Notes:
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Not all services require pre-approval — routine care like dental cleanings or prescription drugs usually do not
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You can download the pre-determination form from the Student VIP website
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Processing times may vary, so submit your request early