🔹 How can I contact the health plan administrator 🔹 Who do I talk to about my student insurance 🔹 Where do I go for help with health or dental claims 🔹 How do I get support for my StudentVIP coverage

Find out how to contact the administrator of Acadia’s student health and dental plans, including email, office location, and online support options.

For any questions about your student health or dental coverage, including claims, opt-outs, or benefit details, you have two main options:

1. ASU Supports Office (On Campus)

• 🧑‍💼 Contact: ASU Support Administrator

• 📧 Email: tanya.comeau@acadiau.ca

• 📍 Location: Student Union Building (The SUB), Room 301

• 🕘 Hours: Monday to Friday, 9:00 AM – 4:00 PM (closed Fridays in August)

• 💬 Services: Help with claims, benefit cards, opt-outs, adding dependents, and understanding your coverage

2. StudentVIP Support Team (Online)

• 🌐 Website

• 💻 Services: Account access, claim tracking, coverage details, and downloadable forms

Tip: If you’re unsure who to contact, start with the ASU Supports Office — they’ll guide you to the right resource.

📘 Helpful Definitions:

• Health plan administrator: The person or team responsible for managing student insurance benefits and answering questions

• StudentVIP: The platform used to manage Acadia’s student health and dental plans

🔗 Suggested Links

• ASU Supports Office

• Acadia Health Insurance Overview

• StudentVIP Contact & Support

📝 Special Notes:

• You’ll need your 7-digit Colleague ID number to log in to StudentVIP

• Tanya Comeau is your go-to contact for personalized support and plan questions

• For urgent issues, visiting the ASU Supports Office in person is often the fastest solution