Can I access virtual doctor consultations 🔹 Is telehealth included in my student health plan 🔹 Can I talk to a doctor online through StudentVIP 🔹 How do I get medical advice without going to the clinic

Explore how Acadia students can access virtual medical consultations through the Direct2U Health Hub, including services offered, eligibility, and reimbursement options.

Yes — virtual doctor consultations are available to Acadia students through the Direct2U Health Hub, part of your StudentVIP benefits. Here’s how it works:

• 🩺 You can connect with licensed physicians 24/7 for medical advice, prescriptions, and referrals

• 💻 Services are accessible via smartphone, tablet, or computer — no need to visit the clinic

• 💳 Domestic students pay $30 per visit, which is not reimbursed

• 🌍 International students can submit the cost for reimbursement through the ASU International Medical Plan

• 🚚 You can even request next-day prescription delivery by selecting DrugSmart Pharmacy at the end of your consultation

Tip: If you’re unsure whether your condition qualifies for virtual care, check the full list of covered ailments on the Direct2U Doctors page.

📘 Helpful Definitions:

• Virtual consultation: A remote medical appointment using video or chat

• Direct2U Health Hub: A telemedicine platform offered through StudentVIP

• Reimbursement: Getting money back for a service after submitting a claim

🔗 Suggested Links

• StudentVIP Direct2U Doctors

• Acadia Student Health Centre

• ASU Supports Office

📝 Special Notes:

• You must have valid provincial or international student insurance to access this service

• Sick notes may be issued for certain conditions, but check with your instructor for acceptance

• For help with claims or access visit the ASU Supports Office in the Student Union Building