🔹 How do I cancel or reschedule a tutoring session 🔹 What happens if I miss a tutoring appointment 🔹 Can I change my tutoring time 🔹 Is there a penalty for cancelling late

Learn how to properly cancel or reschedule a tutoring session at Acadia University, including notice requirements and potential fees.

Life gets busy — and your tutors understand that! Still, it’s important to respect their time. Here’s what you need to know when cancelling or rescheduling a session:

If you need to cancel or reschedule:

• ⏰ Provide at least 3 hours’ notice to your tutor

• 💬 Contact them directly via email or your agreed communication method

• 📄 No fee applies if you cancel with proper notice

If you cancel with less than 3 hours’ notice (without emergency documentation):

• 💸 You must reimburse your tutor $10

If you miss your session without cancelling:

• 💸 You must reimburse your tutor $15

If payment isn’t made within one week:

• 🚫 You’ll be blocked from using the Acadia Tutoring Service until the amount is paid

• 📧 Your tutor will notify the Tutoring Services Coordinator

If your tutor cancels with less than 3 hours’ notice:

• 📧 Contact the Tutoring Services Coordinator, at tutoring@acadiau.ca

Tip: Always communicate clearly and respectfully — it keeps the tutoring relationship strong and professional.

📘 Helpful Definitions:

• Emergency documentation: Proof of illness, family emergency, or other valid reason for late cancellation

• Tutoring Services Coordinator: The staff member who oversees tutoring logistics and student-tutor relations

• Reimbursement: A partial payment to compensate your tutor for lost time

📎 Suggested Links

• Tutoring Services Overview

• Tutoring Agreement Form (PDF)

• Paid Tutoring Info

📝 Special Notes:

• Tutors are not expected to re-teach full course content or complete assignments

• Sessions must take place in public campus spaces — not in residences or private homes

• For ongoing issues or concerns, reach out to tutoring@acadiau.ca