Do I need to submit a prescription or referral with my benefits claim? 🔹 What documents do I need for prescription drug claims? 🔹 Do I need a referral for medical supplies? 🔹 Do I need to pre-authorize benefit claims?

Summary

Learn when prescriptions or referrals are required for ASU Health & Dental claims, including drugs, vision, physiotherapy, and medical supplies.

Body

✅ Prescription or Referral Requirements

  • Prescription Drugs & Vision Appliances (contacts or glasses): Always require a prescription.
  • Physiotherapy: No physician referral needed.
  • Medical Supplies/Equipment: Submit a pre-authorization form to Medavie Blue Cross to avoid unexpected costs. The claims team will review and respond with approval or denial within 48-72 business day hours.

Details

Details

Article ID: 1829
Created
Fri 11/21/25 10:03 AM
Modified
Fri 11/21/25 10:06 AM