🔹 What do I do if my student ID is lost or stolen at Acadia University 🔹 How do I replace my Acadia ID card 🔹 Who do I contact if I lose my student card 🔹 Is there a fee to get a new campus ID 🔹 Can someone misuse my lost ID card

If your student ID card is lost or stolen, take action right away to protect your access and identity:

1. 📞 Call the Safety & Security office at 902-585-1103

2. 📧 Or emailsecurity@acadiau.ca to report the loss

3. 🏢 Visit the Safety & Security operations desk in Room 519 of the Students’ Union Building (SUB)

4. 💳 A replacement card will be issued for a $15 fee

5. 🔒 Your lost card will be deactivated immediately to prevent unauthorized access to buildings, meal plans, or Axe Cash accounts

If your card was damaged due to normal wear and tear (e.g. faded photo or broken magnetic stripe), you may be eligible for a free replacement.

Tip: If you find your original card after receiving a replacement, return the old one to Safety & Security — it remains university property.

📘 Helpful Definitions:

• Deactivation: Disabling your lost card so it can’t be used for access or transactions

• Replacement fee: A $15 charge for lost or damaged cards due to misuse or neglect

• Access Control Services: The system that manages ID cards, keys, and building permissions

📎 Suggested Links

• ID Cards and Keys – Acadia Safety & Security 

• How to Get Your Student ID – Acadia Hub 

• Acadia Campus Card Info – Student Accounts 

📝 Special Notes:

• Do not lend your card to anyone — it’s a violation of university policy

• Cards damaged due to misuse (e.g. bending, scratching) are not eligible for free replacement

• If your card is used before you report it lost, you are responsible for those transactions

• You’ll need your student ID for exams, library access, residence entry, and meal plans — don’t delay replacement