Services A-Z (30)

# Symbols A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

A

Add Office 365 Services to Account

Use this service to request additional Microsoft applications/software, such as Microsoft Bookings, Shifts, Power BI or Teams telephone number.

Are you new to the hub?

Is this your first visit to the hub? Let us show you around.

Axe Cash Transfer Request

Use this service to request a credit balance on your student account to Axe Cash.

C

Change Password

Use the the password change portal to change your Acadia password.

Classroom Technology Support

Having technical problems in the classroom with projecting, no audio, etc?

Commuter Meal Plan Purchase

Notify student accounts of your intention to purchase a commuter meal plan.

Computer account request form

Initiate a request for an Acadia computer account.

E

English for Academic Purposes Program Withdrawal Request Form

Please complete this form if you wish to withdraw from Acadia's English for Academic Purposes program.

English for Academic Purposes Verification of Enrolment and Transcript Request

You may request your EAP Verification of Enrolment Letter or program transcript here.

Extension Request for Students in Online Courses

An extension for online course may be requested one time. Approval is at the discretion of the course instructor.

External Scholarship & Sponsorship Document Upload

Use this service to upload sponsorship or external scholarship documents to the Student Accounts office.

G

General Inquiry for Students Registered in Part-time and Online Courses

Thank you for your inquiry.

H

Having trouble logging in?

Having trouble logging into the HUB?

L

Legal Name Change

Request your legal name be updated in our system.

Library Access and Card Request

If you are registered in an online course with Acadia and require access to the Acadia University Library or access to the resources at other Canadian university libraries, please complete this form.

Please provide a current mailing address if you would like a card mailed to you.

Live Chat Session

Start a Live Chat support session with Technology Services

M

Monthly VISA submission

Submit your monthly VISA statements for approval.

O

Order Official Transcript

You may request an official transcript here. Please click the Request Service button to get started.

P

Parchment (Diploma) Shipment Orders

Congratulations! Please confirm your preferred shipping method and address details so we can deliver your parchment (diploma) to you as quickly as possible.

R

Registrar's Office General Inquiry

Thank you for your inquiry.

Release of Information Permission Form

The information that Acadia collects during your time as a student is confidential and cannot be released without your permission. By completing this Release of Information Permission Form, you can approve the release of certain information to others.

Report a CyberSecurity or Privacy Event

This Service is intended to capture a phone number at which the person experiencing the breach can be reached, A breach could include a piece of released information, a compromised account or device.

Report issue(s) with Office 365

Report an issue you are having with or in regards to Microsoft Office 365.

S

Student Account Refund

Request a refund of your student account credit balance.

Student Accounts General Inquiry

Ask a general question of the Student Accounts office.

Student loan extension request

If your student loan has not yet arrived and you require a payment extension please complete this form.

T

Technology Services - Request or Incident Report

Initiate a Technology Service request or report an incident which falls outside the currently defined catalog options.

U

Update alternate email

Use the account portal to change your alternate email address.

V

Verification/Confirmation of Enrolment

This form is used to request a Verification of Enrolment that may be provided for RESPs, medical plans, etc. If you require a Confirmation of Enrolment for external scholarships or bursaries, please email student.accounts@acadiau.ca. Although we do our best to process requests as quickly as possible, during peak periods expect a processing time of 3-5 business days.

W

Withdrawal Request for Students Registered in Open Acadia Online Courses

Please complete this form if you wish to withdraw from an Open Acadia online course. If you are withdrawing from a Fall or Winter remote delivery course, please withdraw through Acadia Central.