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Services A-Z (58)

# A B C D E F G H I J K L M N O P Q R S T U V W X Y Z


Academic Software Purchase

Need software for a class?

Add or change a website trustee

Need to add or remove access to Acadia's CMS websites?

Are you new to the hub?

Is this your first visit to the hub? Let us show you around.

Audio Visual Loans

Need a loan of Audio Visual equipment?

Axe Cash Transfer Request

Use this service to request a transfer of funds from your student account credit to Axe Cash.


Blocked Website Review

Request to have the current accessibility of a website be reviewed.


Change Departmental Approval

Request changes (temporary or permanent) to the department head for online approvals.

Change Password

Use the the password change portal to change your Acadia password.

Changes to campus telephone directory

Need to make changes to the campus online directory?

Changes to your landline telephone

Need to makes changes to your landline phone configuration?

Classroom Technology Support

Having technical problems in the classroom with projecting, no audio, etc?

Close out computer account

Closing out computer account

Commuter Meal Plan Purchase

Notify student accounts of your intention to purchase a commuter meal plan.

Computer account request form

Initiate a request for an Acadia computer account.

Confirmation of Enrolment

This form is used to request a Certification of Enrolment that may be provided for RESPs, medical plans, etc. If you require a Confirmation of Enrolment for external scholarships or bursaries, please email Although we do our best to process requests as quickly as possible, during peak periods expect a processing time of 3-5 business days.


Desk Phone (Hardware) Support Request

Request support for landline phone not working or issues with telephone line.

Desk Phone (Landline/Voicemail/Conference) General Request

Request support for desk phone, voicemail and conference issues that does not currently have a service


Electronic waste (E-waste) recycling

Proper disposal of electronic waste from Acadia's Campus.

English for Academic Purposes Program Withdrawal Request Form

Please complete this form if you wish to withdraw from Acadia's English for Academic Purposes program.

English for Academic Purposes Verification of Enrolment and Transcript Request

You may request your EAP Verification of Enrolment Letter or program transcript here.

Everbridge Portal Issues (Emergency Notifications)

Report an issue with joining or logging into Acadia's Everbridge Portal

Extension Request for Students in Online Courses

An extension for online course may be requested one time. Approval is at the discretion of the course instructor.

External Scholarship & Sponsorship Document Upload

Use this service to upload sponsorship letters or external scholarship letters to the Student Accounts office.


General Inquiry for Students Registered in Part-time and Online Courses

Thank you for your inquiry.

Graduate Studies Student email alias

Request Graduate Studies Student email alias to become the primary alias for your account. This allows Graduate Studies Students to send email from their alias.


KnowBe4 Support Request

Report issues that you are experiencing with KnowBe4


Launch CMS site

Request the development version of your CMS site be moved into production.

Legal Name Change

Request your legal name be updated in our system.


MAC Address Registration Form

Register your system or device for Internet access.
Your registered MAC address will expire April 30th each year

Mapping Drives

Need to connect to a network/samba drive? *need knowledge base*

Mobile General Request

All mobility related request that do not have an existing service

Mobility Phone Travel Packages

Request a Mobility travel package for travel outside of Canada / U.S.


Order Official Transcript

You may request an official transcript here. Please click the Request Service button to get started.


Recover files located on Acadia's Network

Deleted or Damaged a file and need to have it restore?

Registrar's Office General Inquiry

Thank you for your inquiry.

Release of Information Permission Form

The information that Acadia collects during your time as a student is confidential and cannot be released without your permission. By completing this Release of Information Permission Form, you can approve the release of certain information to others.

Remote Support session (Bomgar)

Start a remote support session with Technology Services (using Bomgar)

Report issue(s) with Office 365

Report an issue you are having with or in regards to Microsoft Office 365.

Report printing issue

Report your printing issues

Report website issue

Report an issue residing on our CMS (Content Management System).

Report Wireless Issue

Report wireless issues that you may be experiencing on campus.

Request Acadia Event Calendar Access

Request access to Acadia's main web based event calendar.

Request access or reset voicemail password

Request a FREE voicemail service to be added to your telephone.
Reset voicemail password.

Request CMS Assistance

Need help with a CMS feature or complete training with the CMS system?

Request Conference Code

Request a loan of the conference phone or setup conference code.

Request New Mobility Service

Request to become a new mobility user on the Acadia plan


Student Account Refund

Request a refund of your student account balance.

Student Accounts General Inquiry

Ask a general question of the Student Accounts office.


Technology Services - Request or Incident Report

Initiate a Technology Service request or report an incident which falls outside the currently defined catalog options.

TESOL Practicum Application

Please submit your TESOL Practicum request here.

TESOL Practicum Withdrawal Request

Please submit your TESOL Practicum Withdrawal Request here.


Update alternate email

Use the account portal to change your alternate email address.

Update CMS Rotator/Slider

Need to make a change to a CMS Rotator/Slider?

Update website content

Request a change to a CMS website's content.


Video Conference Booking Request

Schedule video conference support.

Virus and Malware Removal

Virus and malware can impact the performance of your system and cause security concerns. Discover how to scan, identify and remove malicious programs from your system.


Withdrawal Request for Students Registered in Online Courses

Please complete this form if you wish to withdraw from an Acadia University online course.

Withdrawal/Drop Request

Information for students who wish to drop or withdraw from an Intersession (Spring/Summer) course.