When I check my record under My Links, my personalized information does not appear. I DID change my last name. 🔹 Why can’t I see my info after changing my last name? 🔹 My student account isn’t showing my details — what’s wrong? 🔹 How do I log in after a name change?

Learn what happens to your student account after a name change, why your login may have changed, and how to reset your password if needed.

If you’ve officially changed your last name, your student account ID may have also changed to reflect that update.

🔄 What happens after a name change

• Your account is updated to match your new last name.
• For example, if your original login was 012345a and your last name changed to Baker, your new login might be 012345b.

🔐 How to access your account

• You’ll need to log in using your updated account ID.
• If you’re unable to access your account, you’ll need to reset your password through Accounts@Acadia.
  • For help call TS at 📞 902-585-HELP (4357)

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📘 Helpful Definitions

• My Links: A section in your student portal where you access personalized academic and registration information.
• Student account ID: Your unique login ID used to access Acadia systems.

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🔗 Related Questions

• How do I reset my Acadia password?
• What if I can’t log in after a name change?
• How do I update my personal information with the university?
• Who do I contact for login issues?

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📝 Special Notes

• If you’re still having trouble accessing your account, contact the Service Desk at 📞 902-585-HELP (4357) or submit a request at hub.acadiau.ca.
• Always use your updated login ID after a name change — your old ID will no longer work.