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Are dental surgeries covered 🔹 Will student insurance pay for wisdom tooth removal 🔹 Is oral surgery included in the dental plan 🔹 Does my dental plan cover extractions or implants
Find out which types of dental surgeries are covered under Acadia’s student dental plan, including extractions, wisdom teeth, and what to expect for major procedures like implants.
Does the dental plan cover braces 🔹 Are orthodontics included in student dental insurance 🔹 Can I get coverage for Invisalign or retainers 🔹 Is teeth straightening covered under my plan
Find out whether orthodontic treatments like braces and retainers are covered under Acadia’s student dental plan, and what options are available if they’re not.
Do I need to submit a prescription or referral with my benefits claim? 🔹 What documents do I need for prescription drug claims? 🔹 Do I need a referral for medical supplies? 🔹 Do I need to pre-authorize benefit claims?
Learn when prescriptions or referrals are required for ASU Health & Dental claims, including drugs, vision, physiotherapy, and medical supplies.
Is there an annual maximum for claims 🔹 How much can I claim each year through student insurance 🔹 Are there limits on how much coverage I get for health or dental 🔹 What’s the yearly cap for things like physio or vision care
Learn how much you can claim each year under Acadia’s student health and dental plans, including annual limits for services like physiotherapy, vision care, and prescriptions.
How do I submit a claim for health or dental services 🔹 What do I do if I paid for a dentist or doctor visit 🔹 Where do I go to get money back from my student insurance
Learn how to get reimbursed for health or dental costs through Acadia’s student insurance plan, including where to submit claims and what forms you’ll need.
How do I access my benefits card 🔹 Where can I find my student health insurance card 🔹 How do I download my Student VIP plan card 🔹 Do I need a physical card for healthcare visits
Students can download their personalized benefits card from the Student VIP website. This card includes key insurance details and is used for direct billing at pharmacies, clinics, and dental offices
What is my unique Identification/Certificate Number? 🔹 What’s my ASU insurance ID number? 🔹 How do I find my certificate number? 🔹 Where is my insurance identification number?
Find your ASU insurance ID/certificate number and learn how to locate your Colleague Number in Acadia’s self-service portal.
What is my group policy number? 🔹 What’s my ASU health and dental policy number? 🔹 Where can I find my group policy number? 🔹 Do I need my policy number for claims?
Learn your ASU Health & Dental group policy numbers for medical and dental coverage and where to find them.
Can I add my partner and kids to my student health plan 🔹 How do I enroll my family in my student insurance 🔹 Is there a family plan option with the ASU 🔹 Can I include dependents in my Acadia health coverage
Acadia students can add eligible dependents—such as a spouse, common-law partner, or children—to their health and dental plans during the designated opt-out period by completing the online opt-in process and submitting required documentation
Can I purchase additional coverage for dependents 🔹 Can I add my spouse or children to my student health plan 🔹 Is family coverage available through StudentVIP 🔹 How do I opt-in dependents to my dental and medical insurance
Learn how Acadia students can add dependents to their health and dental plans, including eligibility, documentation requirements, and fees.
Can I change my health and dental plan after enrollment 🔹 Can I opt out of the student insurance mid-year 🔹 How do I update my coverage or add dependents 🔹 What if I lose my other insurance during the year
Students can only make changes to their health and dental plan during the designated opt-out/opt-in period at the start of each term. Mid-year changes are only allowed in cases of significant life events, such as losing alternative coverage
Can I cancel my plan mid-year 🔹 Can I drop student insurance after the opt-out deadline 🔹 What if I get new coverage halfway through the year 🔹 Can I opt out of the health and dental plan after classes start
Learn whether Acadia students can cancel their health and dental plans mid-year, and what exceptions may apply for changes in coverage or life circumstances.
Can I access virtual doctor consultations 🔹 Is telehealth included in my student health plan 🔹 Can I talk to a doctor online through StudentVIP 🔹 How do I get medical advice without going to the clinic
Explore how Acadia students can access virtual medical consultations through the Direct2U Health Hub, including services offered, eligibility, and reimbursement options.
Are physiotherapy sessions covered 🔹 Does student insurance pay for physio or rehab 🔹 Can I get help with injury recovery through my health plan 🔹 Is physical therapy included in my student medical benefits
Learn how Acadia’s student health plans support physiotherapy costs, including coverage limits, billing options, and how to find a registered provider.
Are pregnancy-related services covered 🔹 Does student insurance pay for prenatal care or delivery 🔹 Can I get ultrasounds or maternity care through my health plan 🔹 Is childbirth covered under Acadia’s student medical plan
Find out what pregnancy-related services are covered under Acadia’s student health plans, including prenatal care, ultrasounds, and delivery support for both domestic and international students.