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How can I check if my medication is covered and what if it’s not? 🔹 Is my medication covered under ASU benefits? 🔹 What do I do if my medication isn’t on the list? 🔹 How long does it take to get approval for a non-covered drug?
Learn how to check if your medication is covered under ASU benefits, what to do if it’s not, and the timeline for special authorization requests.
What is my unique Identification/Certificate Number? 🔹 What’s my ASU insurance ID number? 🔹 How do I find my certificate number? 🔹 Where is my insurance identification number?
Find your ASU insurance ID/certificate number and learn how to locate your Colleague Number in Acadia’s self-service portal.
What is my group policy number? 🔹 What’s my ASU health and dental policy number? 🔹 Where can I find my group policy number? 🔹 Do I need my policy number for claims?
Learn your ASU Health & Dental group policy numbers for medical and dental coverage and where to find them.
Who is covered by the Acadia Students’ Union (ASU) Extended Health & Dental Plans? 🔹 Does the ASU health and dental plan include me as an exchange student? 🔹 Am I automatically signed up for Acadia’s health and dental coverage? 🔹 Who gets the ASU extended health and dental benefits at Acadia?
Find out if you’re covered under Acadia Students’ Union (ASU) Extended Health & Dental Plans as an international or exchange student, and learn what enrollment means for your health coverage.
Are prescription medications covered for pre-existing conditions 🔹 Will student insurance pay for my ongoing prescriptions 🔹 Can I get coverage for medication I’ve been taking before university 🔹 Does the plan include chronic condition treatments
Find out whether Acadia’s student health plans cover prescription medications for pre-existing conditions, and what international students should know about eligibility and limitations.
Are prescription glasses covered under the vision plan 🔹 Does my student insurance pay for glasses or contacts 🔹 What vision benefits do I get as a student 🔹 Is there coverage for eye exams and eyewear
Domestic students at Acadia are eligible for vision coverage that includes prescription eyewear, such as glasses and contact lenses, typically up to $150 every 24 months. International students may have more limited vision benefits depending on their plan.
Are eye exams covered under the vision plan 🔹 Can I get my eyes checked using student insurance 🔹 Does the plan include optometrist visits 🔹 How often can I get a free eye exam
Find out how often Acadia students can access eye exams through their vision plan, and what coverage looks like for domestic vs. international students.
Are alternative treatments such as acupuncture covered 🔹 Can I use my student insurance for acupuncture or naturopathy 🔹 Does the health plan pay for holistic or non-traditional therapies 🔹 Are massage therapy or chiropractic services included in my benefits
Find out which alternative health treatments are covered under Acadia’s student insurance plans, including acupuncture, massage therapy, and how to ensure your provider qualifies for reimbursement.
How do I contact the Student Health Centre? 🔹 Where is the Student Health Centre located? 🔹 What’s the phone number for the clinic? 🔹 How do I email the Student Health Centre?
Find contact details and hours for the Student Health Centre, including location, phone, and email.
Where can I find information about local health centres? 🔹 Where can I go if the campus clinic is full? 🔹 Are there walk-in clinics near Acadia? 🔹 What are my options for off-campus medical care?
Explore local health care options near Acadia, including walk-in clinics, emergency care, and virtual services.
How can I access virtual care? 🔹 Can I see a doctor online? 🔹 Is there 24/7 medical care available? 🔹 What if the clinic is closed and I need help?
Find out how to access virtual medical care anytime, including when the Student Health Centre is closed.
How do I book an appointment at the Student Health Centre? 🔹 How do I see a doctor on campus? 🔹 Where do I go to book a health appointment? 🔹 Can I book a medical appointment online?
Learn how to book an appointment at the Student Health Centre, whether you're a new or returning student.
🔹 What happens to my coverage after graduation 🔹 Am I still insured once I finish my degree 🔹 When does my student health plan expire 🔹 How do I get insurance after leaving Acadia
Learn how long Acadia’s student health and dental coverage lasts after graduation, and explore options for transitioning to alumni or private insurance plans.
🔹 What resources are available for managing chronic conditions 🔹 Can I get help with long-term health issues at Acadia 🔹 Does student insurance cover chronic illness care 🔹 What support is there for ongoing medical needs
Explore the health and wellness resources available to Acadia students managing chronic conditions, including prescription coverage, specialist access, and personalized care support.
🔹 What happens to my coverage if I take a semester off 🔹 Will I lose my student insurance if I’m not enrolled for a term 🔹 Can I keep my health plan if I take time off school 🔹 Do I still have dental coverage if I’m not in classes
Find out how taking a semester off affects your student health and dental coverage, and what steps you can take to maintain benefits during your time away.