How to resolve account expiry notices

Summary

Solutions to the receipt of notices that your network account will be expiring,

Body

Overview

If you have received the notice: "Your Acadia network account username expires in xx days”, the following steps may be taken to avoid account expiry.  

The instructions include different solutions, based on whether you are:

Students

Note: Account expiry notices are sent two weeks in advance, followed by another notice one week before the actual expiry date.

Situation:

  • Upon graduation, your network account will expire. The expiry date can be extended if more courses are being taken.
  • If you are enrolled in courses for the next semester, your account will remain active. 
  • As an Acadia alum, you maintain lifetime access to your email.  See Office 365 for Alumni for an overview of access retained/revoked.

Faculty/Staff

Note: Account expiry notices are sent two weeks in advance, followed by another notice one week before the actual expiry date.

Situation

  • An employee will receive notices when their contract is reaching its end.
  • The employee's supervisor or department head must submit the appropriate forms to HR to extend access. This includes completing an updated Network Account Request.

Guests

Note: Account expiry notices are sent two weeks in advance, followed by another notice one week before the actual expiry date.

Situation

  • Guest accounts expire after one year.
  • A new request by the person or department from whom you acquired your original access must complete an completing an updated Network Account Request. Ensure that Guest account is selected. 
  • Retired employee accounts will expire, however email access is still be available. 

Retiree

Note: Account expiry notices are sent two weeks in advance, followed by another notice one week before the actual expiry date.

Situation

  • Retired employee accounts do expire. However email access is still be available.
  • See Retiree access to campus resources for a complete list of resources that are maintained or revoked. 

Details

Details

Article ID: 123
Created
Fri 10/23/15 10:28 AM
Modified
Tue 3/3/26 10:53 AM

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