Use this service to request a refund of your student account credit balance.
REQUESTS FOR FALL TERM REFUNDS WILL NOT BE PROCESSED UNTIL AFTER THE ADD/DROP DATE OF SEPTEMBER 13, 2024. REQUESTS WILL BE REVIEWED IN THE ORDER RECEIVED. GIVEN THE LARGE VOLUME OF REQUESTS PLEASE ALLOW FOR 2-3 WEEKS FOR A RESPONSE.
Requests received by noon Thursday each week will be reviewed and processed in the order they are received. Cheques will be available for pick up or mailing 10 business days after you receive your refund HUB response. If a student asks that a refund be mailed but does not provide a mailing address then the cheque will be held for pick up at the Business Office.
A review of all term balances will be completed prior to the approval of any refund. If a student has a credit balance in one term but a balance owing in another previous or concurrent term, that credit will be moved to the outstanding term balance.
Cheques can be picked up from our Business Office which is located on the 3rd floor of University Hall (clock tower building). Please ring the white doorbell outside the office's main door for assistance. Their hours of operation ar 9:00am - 4:30pm Monday to Friday.
Students whose payments are made by wire transfer or through Convera's Global Pay for Students site can only have their account credits refunded back to the originating bank account.