Use this service to request a refund of your student account credit balance.
Fall term credit balances will not be available for refund until after the add/drop date of September 15, 2023. Accounts will be reviewed at that time in the order the refund request was received. Given the volume of requests received at the beginning of the term please allow up to 2-weeks after September 15, 2023 for your request to be completed.
Requests received by end of day Friday each week will be processed in the order they are received, with cheques typically available for pick up or mail the following Friday. If a student asks that a refund be mailed but does not provide a mailing address then the cheque will be held for pick up at the Business Office.
A review of all term balances will be completed prior to the approval of any refund. If a student has a credit balance in one term but a balance owing in another term, that credit will be moved to the outstanding term balance.
Approved requests will show in your myAcadia self-service finance site in the "Refund" section with a cheque number noted in the "Reference Number" field. Please note, "In Progress" does not mean your refund has been approved.
Approved refunds can be picked up from our Business Office which is located on the 3rd floor of University Hall (clock tower building). Please ring the white doorbell outside the office's main door for assistance. Their hours of operation ar 9:00am - 4:30pm Monday to Friday.
Students whose payments are made by wire transfer or through Convera's Global Pay for Students site can only have their account credits refunded back to the originating bank account.