Use this service to request a refund of any credit balance on your student account. Balances under $50 will not be refunded unless you are graduating or leaving Acadia University.
REQUESTS WILL BE REVIEWED STARTING SEPTEMBER 17, 2025 IN THE ORDER RECEIVED.
Refunds can be made by Electronic Funds Transfer (EFT). If you have not yet provided your EFT details in Colleague Self Service, please take a few minutes to do so before submitting a Refund Request. See Attached User Self Service Documentation ~ EFT set up for step-by-step instructions.
A review of all term balances will be completed prior to the approval of any refund. If a student has a credit balance in one term but a balance owing in another previous or concurrent term, that credit will be moved to the outstanding term balance.
After you receive your HUB response that your refund has been approved, please allow 10 business days to process. Once processed you will receive an EFT notification by email advising you the payment will be in your account 1 to 3 business days.
International students whose payments are made by wire transfer or through Convera's Global Pay can only have their account credits refunded back to the originating bank account.