Description:
This service is used for those having technical problems in the classroom after troubleshooting with the Classroom Connection Guide found here: https://hub.acadiau.ca/TDClient/39/Portal/KB/ArticleDet?ID=1273
Who can access this service?
This service is intended for students, faculty, or staff, who are leading a class or other educational presentation in a classroom.
Why would I access this service?
You are experiencing an issue in the classroom with the hardware in place in the room. This could include no picture or sound through projectors or speakers, loose cabling, or other issues caused by a classroom hardware malfunction.
How do I access this service?
Please Note:
Before requesting service, please follow the Classroom Connection Guide found here: https://hub.acadiau.ca/TDClient/39/Portal/KB/ArticleDet?ID=1273
This linked article provides a setup guide and a troubleshooting section. If you still would like to report a problem, use the “Request Service” button on this service page or call the Service Desk at 902-542-4357 (HELP) or 1-888-609-3330 so that we can create a service ticket for the issue.
Minimum Requirements:
None
Cost:
There are no costs associated with this service.