How do I submit a maintenance request? 🔹 How do I report something broken in my dorm? 🔹 What do I do if something needs fixing? 🔹 Where do I go to request a repair? 🔹 How do I ask maintenance to check my room?

If something in your room or a common area (like a hallway, lounge, or bathroom) needs to be fixed—but it’s not an emergency—you can submit a maintenance request online. If this is an emergency, contact Safety and Security at 902-585-1103. 

🛠️ How to Submit a Maintenance Request

  1. Go to the Residence Portal.
  2. Log in using your Acadia credentials.
  3. Click on “Maintenance Request”.
  4. Fill out the form with:
    • Your name and room number
    • A clear description of the issue
    • The location (e.g., your room, common area, bathroom)
  5. Submit the request.

📘 Helpful Definitions

  • Non-urgent maintenance: Issues that don’t pose an immediate safety risk (e.g., a broken light, leaky faucet, or loose door handle).
  • Common area: Shared spaces in your residence like lounges, kitchens, or hallways.

🔗 Suggested Links

📝 Special Notes

  • For urgent or emergency issues (like flooding, no heat, or electrical problems), contact Safety and Security at 902-585-1103 so after-hours and weekend repair can be arranged. 
  • Try to be as specific as possible when describing the issue—it helps maintenance staff fix it faster.
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