If you’re having technical trouble with your online course — whether it’s Moodle access, login issues, or problems submitting assignments — the Learning Technology & Instructional Design (LTID) team is here to help.
Here’s how to get support:
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📧 Email ltid@acadiau.ca with a clear description of your issue
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🖥️ Visit the for resources, troubleshooting tips, and contact info
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🧠 The team supports Moodle, LimeSurvey, and other academic technologies used in Open Acadia courses
They’ll help you resolve issues quickly so you can stay focused on your coursework.
📘 Helpful Definitions:
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Moodle: Acadia’s online learning platform used for course materials, assignments, and exams
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LTID: Learning Technology & Instructional Design — the team that supports online learning tools and platforms
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LimeSurvey: A tool used for surveys and feedback in some courses
📎 Suggested Links:
📝 Special Notes:
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Include your course name, instructor, and student ID when emailing for support
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If your issue is urgent (e.g. during an exam), mention that in your subject line
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LTID also supports instructors, so they may coordinate with your professor to resolve course-specific issues