Extension Request for Students in Online Courses

If you are experiencing challenges with the timely completion of your online course assessment due to the COVID-19 situation, you MAY be eligible for a no-fee extension, for a specified time period.  You should consult first with your course Instructor about your assessment options, but if your Instructor does recommend and approve an extension, you can then contact us to process it. 

(If you want to request an extension that is not related to COVID-19, please follow the steps below to submit your request.)

If you have difficulty completing your online course in the allotted time, you may request ONE extension.

Extension Fee for an Online Course*
$150.00

*The Extension extends your course from originally scheduled completion date, not from the date you request the extension. Payment is required to process request. Should your request be denied, the payment will be refunded. 

How to Apply
To obtain a course time extension,

  1. Login to the Open Acadia Web Portal, using the 'Login' button.
  2. Click on the 'extensions' tab to see your list of open-entry courses.
  3. Make payment. For more information on payment options visit the Office of Student Accounts. (NOTE: Extension requests without payment are not forwarded to the course instructor for approval.)

Please Note: A balance on your Student Account may prevent you from obtaining an extension. Click here for more information.

If you have a question about extensions for online courses, please click "Request Service" to the right.

Extensions are at the discretion of your instructor and can be granted for a period to a maximum of 6 months. Therefore, you should provide a detailed explanation outlining

  • why you haven’t completed the course in the allotted time or why you believe that you will not be able to complete it in the allotted time; and 
  • how you plan to complete the course if extension is approved. 

The extension might not be granted if

  • you have not been submitting coursework regularly
  • you do not provide sufficient information about why you require an extension
  • you do not submit the request at least one month prior to your original completion date

Exceptional circumstances will be considered.