🔹 How can I contact the health plan administrator 🔹 Who do I talk to about my student insurance 🔹 Where do I go for help with health or dental claims 🔹 How do I get support for my StudentVIP coverage

For any questions about your student health or dental coverage, including claims, opt-outs, or benefit details, you have two main options:

1. ASU Supports Office (On Campus)

• 🧑‍💼 Contact: ASU Support Administrator

• 📧 Email: tanya.comeau@acadiau.ca

• 📍 Location: Student Union Building (The SUB), Room 301

• 🕘 Hours: Monday to Friday, 9:00 AM – 4:00 PM (closed Fridays in August)

• 💬 Services: Help with claims, benefit cards, opt-outs, adding dependents, and understanding your coverage

2. StudentVIP Support Team (Online)

• 🌐 Website

• 💻 Services: Account access, claim tracking, coverage details, and downloadable forms

Tip: If you’re unsure who to contact, start with the ASU Supports Office — they’ll guide you to the right resource.

📘 Helpful Definitions:

• Health plan administrator: The person or team responsible for managing student insurance benefits and answering questions

• StudentVIP: The platform used to manage Acadia’s student health and dental plans

🔗 Suggested Links

• ASU Supports Office

• Acadia Health Insurance Overview

• StudentVIP Contact & Support

📝 Special Notes:

• You’ll need your 7-digit Colleague ID number to log in to StudentVIP

• Tanya Comeau is your go-to contact for personalized support and plan questions

• For urgent issues, visiting the ASU Supports Office in person is often the fastest solution