Can I access virtual doctor consultations 🔹 Is telehealth included in my student health plan 🔹 Can I talk to a doctor online through StudentVIP 🔹 How do I get medical advice without going to the clinic

Yes โ€” virtual doctor consultations are available to Acadia students through the Direct2U Health Hub, part of your StudentVIP benefits. Hereโ€™s how it works:

  • ๐Ÿฉบ You can connect with licensed physicians 24/7 for medical advice, prescriptions, and referrals

  • ๐Ÿ’ป Services are accessible via smartphone, tablet, or computer โ€” no need to visit the clinic

  • ๐Ÿ’ณ Domestic students pay $30 per visit, which is not reimbursed

  • ๐ŸŒ International students can submit the cost for reimbursement through the ASU International Medical Plan

  • ๐Ÿšš You can even request next-day prescription delivery by selecting DrugSmart Pharmacy at the end of your consultation

Tip: If youโ€™re unsure whether your condition qualifies for virtual care, check the full list of covered ailments on the Direct2U Doctors page.

๐Ÿ“˜ Helpful Definitions:

  • Virtual consultation: A remote medical appointment using video or chat

  • Direct2U Health Hub: A telemedicine platform offered through StudentVIP

  • Reimbursement: Getting money back for a service after submitting a claim

๐Ÿ”— Suggested Links

๐Ÿ“ Special Notes:

  • You must have valid provincial or international student insurance to access this service

  • Sick notes may be issued for certain conditions, but check with your instructor for acceptance

  • For help with claims or access visit the ASU Supports Office in the Student Union Building

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