🔹 How do I know if a service requires pre-approval 🔹 Do I need permission before booking a medical service 🔹 What treatments need pre-authorization under my student plan 🔹 How do I submit a pre-approval request

Certain services under the Student VIP plan β€” such as medical equipment, specialized treatments, or high-cost procedures β€” may require pre-approval. Students should contact the ASU Supports Office or Student VIP claims department before booking to confirm eligibility and avoid delays.

βœ… Student-friendly answer: Some services under your Student VIP health and dental plan may require pre-approval to ensure your claim is eligible and processed smoothly. These typically include:

  • 🩻 Specialized treatments (e.g. MRIs, surgeries, or advanced diagnostics)

  • 🦽 Medical equipment (e.g. braces, crutches, orthotics)

  • πŸ§‘β€βš•οΈ Extended therapy sessions or high-cost paramedical services

Before scheduling or purchasing these services, it’s important to:

  1. Contact the Student VIP claims department or the ASU Supports Office

  2. Submit a pre-approval request (also called a pre-determination form)

  3. Provide documentation such as a referral or treatment plan

This step helps confirm your coverage and prevents unexpected out-of-pocket costs.

πŸ“˜ Helpful Definitions:

  • Pre-approval (pre-determination): A formal review of your claim before receiving the service to confirm coverage

  • Medical equipment: Devices prescribed to aid recovery or mobility, such as braces, crutches, or orthotics

πŸ”— πŸ”— Suggested Links

πŸ“ Special Notes:

  • Not all services require pre-approval β€” routine care like dental cleanings or prescription drugs usually do not

  • You can download the pre-determination form from the Student VIP website

  • Processing times may vary, so submit your request early

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