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Technology Services

The Technology Services team provides a wide range of services in support of Acadia’s mission. In many ways technology is visible and in many more ways it is not. Supporting students, faculty and staff is our primary concern.

Categories (13)

Accounts and Access

Password maintenance, Network account requests, Application access

Office 365

Information regarding Microsoft Office 365

Wi-Fi and Networks

Wireless network, Virtual Private Network (VPN), Connect a device to Acadia's Network

Laptop and Desktop Support

Hardware installation, purchase and repairs.

Email and Calendar

Outlook, Webmail, Calendar, mailing lists and distribution lists

Backup, Storage and Servers

Network Storage, Virtual Machines, Tape Backup, Data Recovery

Enterprise Systems and Client Teams

Acadia Central, Colleague, CS Gold, Eden, TS Online, Web Advisor, Project Management

Phone, Audio Visual and Conferencing

Landline and mobile phones, Video and Voice Conferencing, Audio visual equipment and services.

Printing and Scanning

Printing and scanning devices or issues.

Teaching and Learning

Learning Management System, Learning Technologies Centre

Web and Application

Website, Contao CMS, Lime Survey

Equipment

Equipment and devices

Software

Software installs and purchasing

Services (2)

Remote Support session (Bomgar)

Start a remote support session with Technology Services (using Bomgar)

Technology Services - Request or Incident Report

Initiate a Technology Service request or report an incident which falls outside the currently defined catalog options.