Popular Services

Ask a general question of the Student Accounts office.


Request a refund of your student account credit balance.


Verification/Confirmation of Enrolment requests can be made using Self Service. If you don't have access to Self Service, email us at registrar@acadiau.ca.


Initiate a Technology Service request or report an incident which falls outside the currently defined catalog options.


If your student loan has not yet arrived and you require a payment extension please complete this form.


Start a Live Chat support session with Technology Services


As of September 1, 2026, students are no longer able to request extensions in Continuous Intake Online Courses.


Use this service to request additional Microsoft applications/software, such as Microsoft Bookings, Shifts, Power BI or Teams telephone number.


Submit your monthly VISA statements for approval.


The information that Acadia collects during your time as a student is confidential and cannot be released without your permission. By completing this Release of Information Permission Form, you can approve the release of certain information to others.


Notify student accounts of your intention to purchase a commuter meal plan.


Students withdrawing from Acadia must do so by completing this Notice of Withdrawal. Students ceasing studies without notification are ineligible for fee adjustments.


Is this your first visit to the hub? Let us show you around.


Please complete this form if you wish to withdraw from an Open Acadia Continuous Intake course. If you are withdrawing from a Fall or Winter remote delivery course, please withdraw through Acadia Central.


This service directs you to Microsoft password portal to update your Acadia password.


Use this service to request a credit balance on your student account to Axe Cash.


Report an issue you are having with or in regards to Microsoft Office 365.


This service allows employees to submit questions or requests for assistance related to the Dayforce system. When a ticket is submitted, it will be reviewed and triaged by Human Resources. You will be contacted with information, guidance, or solutions relevant to your inquiry.


Request access to Dell Premier store to purchase Dell products.


This Service is intended to capture a phone number at which the person experiencing the breach can be reached, A breach could include a piece of released information, a compromised account or device.


Having trouble logging in to your Acadia Account.


Request information about, report an issue with a student taxation receipt or request previous year's documents.


If you are registered in an online course with Acadia and require access to the Acadia University Library or access to the resources at other Canadian university libraries, please complete this form.

Please provide a current mailing address if you would like a card mailed to you.