Popular Services

Request a refund of your student account credit balance.


If your student loan has not yet arrived and you require a payment extension please complete this form.


Ask a general question of the Student Accounts office.


Initiate a Technology Service request or report an incident which falls outside the currently defined catalog options.


Verification/Confirmation of Enrolment requests can be made using Self Service. If you don't have access to Self Service, email us at registrar@acadiau.ca.


Students withdrawing from Acadia must do so by completing this Notice of Withdrawal. Students ceasing studies without notification are ineligible for fee adjustments.


Submit your monthly VISA statements for approval.


This service directs you to Microsoft password portal to update your Acadia password.


The information that Acadia collects during your time as a student is confidential and cannot be released without your permission. By completing this Release of Information Permission Form, you can approve the release of certain information to others.


Please complete this form if you wish to withdraw from an Open Acadia Continuous Intake course. If you are withdrawing from a Fall or Winter remote delivery course, please withdraw through Acadia Central.


Request information about, report an issue with a student taxation receipt or request previous year's documents.


Start a Live Chat support session with Technology Services


This service allows employees to submit questions or requests for assistance related to the Dayforce system. When a ticket is submitted, it will be reviewed and triaged by Human Resources. You will be contacted with information, guidance, or solutions relevant to your inquiry.


Having technical problems in the classroom with projecting, no audio, etc?


Is this your first visit to the hub? Let us show you around.


Use this service to request a credit balance on your student account to Axe Cash.


Use this service to request additional Microsoft applications/software, such as Microsoft Bookings, Shifts, Power BI or Teams telephone number.


Notify student accounts of your intention to purchase a commuter meal plan.


Report an issue you are having with or in regards to Microsoft Office 365.


As of September 1, 2026, students are no longer able to request extensions in Continuous Intake Online Courses.


This service is used to report an issue with Moodle.


Having trouble logging in to your Acadia Account.