Popular Services

Initiate a Technology Service request or report an incident which falls outside the currently defined catalog options.


Request a refund of your student account credit balance.


Ask a general question of the Student Accounts office.


This service allows employees to submit questions or requests for assistance related to the Dayforce system. When a ticket is submitted, it will be reviewed and triaged by Human Resources. You will be contacted with information, guidance, or solutions relevant to your inquiry.


If your student loan has not yet arrived and you require a payment extension please complete this form.


Request information about, report an issue with a student taxation receipt or request previous year's documents.


If you have difficulty completing your online course in the allotted time, you may request a extension.


Please complete this form if you wish to withdraw from an Open Acadia Continuous Intake course. If you are withdrawing from a Fall or Winter remote delivery course, please withdraw through Acadia Central.


Students withdrawing from Acadia must do so by completing this Notice of Withdrawal. Students ceasing studies without notification are ineligible for fee adjustments.


Verification/Confirmation of Enrolment requests can be made using Self Service. If you don't have access to Self Service, email us at registrar@acadiau.ca.


Start a Live Chat support session with Technology Services


Report an issue with joining or logging into Acadia's Everbridge Portal


Submit your monthly VISA statements for approval.


This service directs you to Microsoft password portal to update your Acadia password.


Report an issue you are having with or in regards to Microsoft Office 365.


The information that Acadia collects during your time as a student is confidential and cannot be released without your permission. By completing this Release of Information Permission Form, you can approve the release of certain information to others.


Is this your first visit to the hub? Let us show you around.


This service is used to report an issue with Moodle.


Having trouble logging in to your Acadia Account.


If you are registered in an online course with Acadia and require access to the Acadia University Library or access to the resources at other Canadian university libraries, please complete this form.

Please provide a current mailing address if you would like a card mailed to you.


Request access to Dell Premier store to purchase Dell products.


Use this service to request additional Microsoft applications/software, such as Microsoft Bookings, Shifts, Power BI or Teams telephone number.


Notify student accounts of your intention to purchase a commuter meal plan.