Popular Services

Initiate a Technology Service request or report an incident which falls outside the currently defined catalog options.

Request information about, report an issue with a student taxation receipt or request previous year's documents.

Request a refund of your student account credit balance.

Submit your monthly VISA statements for approval.

An extension for online course may be requested one time. Approval is at the discretion of the course instructor. You may request extensions for up to four courses using this form.

Verification/Confirmation of Enrolment requests can be made using Self Service.

If you require a Verification/Confirmation of Enrolment for external scholarships or bursaries, sponsorships, or student loans, please email student.accounts@acadiau.ca.

Although we do our best to process requests as quickly as possible, during peak periods expect a processing time of up to 7 business days.

Is this your first visit to the hub? Let us show you around.

Report an issue you are having with or in regards to Microsoft Office 365.

Students withdrawing from Acadia must do so by completing this Notice of Withdrawal. Students ceasing studies without notification are ineligible for fee adjustments. For more information about withdrawal fee implications, please go here.

The information that Acadia collects during your time as a student is confidential and cannot be released without your permission. By completing this Release of Information Permission Form, you can approve the release of certain information to others.

Ask a general question of the Student Accounts office.

Please complete this form if you wish to withdraw from an Open Acadia online course. If you are withdrawing from a Fall or Winter remote delivery course, please withdraw through Acadia Central.

You may request your EAP Verification of Enrolment Letter or program transcript here.

This service directs you to Microsoft password portal to update your Acadia password.

Use this service to request additional Microsoft applications/software, such as Microsoft Bookings, Shifts, Power BI or Teams telephone number.

Having trouble logging in to your Acadia Account.

Use this service to request a credit balance on your student account to Axe Cash.

Please submit this request if you wish to change your official or preferred identity on record at Acadia.

This service is used to report an issue with ACORN.

If your student loan has not yet arrived and you require a payment extension please complete this form.

Start a Live Chat support session with Technology Services

Report an issue with joining or logging into Acadia's Everbridge Portal

This Service is intended to capture a phone number at which the person experiencing the breach can be reached, A breach could include a piece of released information, a compromised account or device.