Service Overview
Acadia offers a campus printing solution for students. This campus-wide copy, scan, and print management solution allows students in the Acadia community with a valid ID card to send a print job to the central print queue, and pick it up from the printers in the library.
Benefits of the printing management solution include:
- Security - Print to a secure print queue and collect in the library. Ensure sensitive and confidential documents start printing only when you are there to collect them with your login information or tap card.
- Mobility - Securely print from any device (laptop, desktop, phone or tablet) on the Acadia network
- Direct scan to email - Scan documents and send them to your email address.
- Enhanced Budgeting/Monitoring - Increased flexibility with charges for printing and built in tracking
Who can use this service
Printing is available for all Acadia students with a valid Acadia Student ID (tap card) and active account.
Where to Print
Printing is available to students in The Vaughan Memorial Library.
*Note, personal printers can be used in Residence but will not work on the Acadia network. These personal printers must be connected with a USB cable (available for purchase at the service desk or local retailers)
Availability
Access to the Library devices restricted to the Library's Hours of Operation.
Instructions for Use
1) Set up Mobility Print
To use this service, students need to set up Mobility Print. This uses software called Papercut and works on computers, phones, and tablets when on campus and connected to the Acadia network. For instructions to help you set up Mobility Print, please follow the following link: Mobility Print
2) Register your tap card or enter your user information at the printer to release and print your job. Instructions for this can be found here: Register your tap card
Cost
There is a cost associated with printing on campus. The print job will be automatically added to your student account at the end of each month. Once applied, your printing balance is reset to zero.
| Print in Black & White |
Single-side: $0.10/page; Duplex (2-sided): $0.15/page |
| Print in Colour |
Single-side: $0.25/page; Duplex (2-sided): $0.375/page |
| Scan |
Free |
| Photocopy |
Same as printing, above. |
Information about your Papercut account, including a listing of previous print jobs and transactions, can be found by logging in to the following link with your Acadia Username and password: https://papercut.acadiau.ca/user
Understanding printing charges and reports
Simplex and Duplex
PaperCut counts a single side (simplex) of printing as a one page. For example, if you have a 50 page Word document, PaperCut counts this as a 50 page document, whether it is printed single-sided or double sided (duplex).
When calculating the cost of a job, the duplex discount is only applied to pages when there is printing on both sides of a sheet paper. If a document contains an odd number of pages, the duplex discount is not applied to the last page. For example, if a 11 page document is printed as duplex, the duplex discount is applied to the first 10 pages, but not the last page.
Some printers allow multiple copies of a document to be printed as a single job. PaperCut calculates the cost using the above rules. i.e. If a copy contains an odd number of pages, it does not apply the discount to the last page of each copy.
For example:
- A: 2 pages, duplex. This is charged as 1 print job, duplex rate.
- B: 1 page, duplex. This is charged as 1 print job, simplex rate.
Frequently Asked Questions
- ID Tap doesn't work
- Visit the TS Service Desk to determine whether your card is faulty or whether you have a Tap Card.They will help you investigate.
Best practices
- Double sided printed and copying helps save the planet.
- Print in black and white where possible. Black and white printing helps reduce the costs of printing.
Training and documentation
See the Index of Printing setup articles.
Support
- Submit a Technical Issue. The Service Desk provides technical support during business hours.
- Get a tap card. Tap cards are available through the Department of Safety and Security, Access Control. For more information, please see How to Obtain an ID Card.
- For lost, stolen or defective cards, please contact the Department of Safety and Security.