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As a user of the HUB, you may often want to use the same Service Requests (i.e. Report a breach, problem with WiFi, request an account). These instructions will describe how to favourite a service and then you see a list of those services.

This article is provides a definition of Single Sign On and how it is used at Acadia (what systems).

How to find the media access control address (MAC address) of a computer. Often referred to as physical address or MAC address.

Information regarding Office 365 for recent grads of Acadia University

This article provides a short video on the HUB.

This article provides a short video on how to submit a request in the HUB.

This article provides a video of what is the knowledge base

This article provides a short video as to how to use the Service Catalogue.

How to securely release your print job

Instructions for the installation of your default printer - the printer drivers - for access to on campus printing.

Installation instructions for Maple.

Access and Navigation of PaperCut. Papercut is the software tool that allows you to view your printing, copying and scanning.

The process for adding a room resource calendar to Outlook.

How to favourite knowledge base articles

This article provides a summary of how to add or delete the use of an authenticator app for Multi-Factor Authentication and Self Service Password Reset.