Technology Services

The Technology Services team provides a wide range of services in support of Acadia’s mission. In many ways technology is visible and in many more ways it is not. Supporting students, faculty and staff is our primary concern.

Categories (12)

Accounts and Access

Password maintenance, Network account requests, Application access

Email and Calendar

Outlook, Webmail, Calendar, mailing lists and distribution lists

Laptop and Desktop Support

Hardware installation, purchase and repairs. As well as tips for maintaining your computer.

Modern Workplace Tools - Office 365

Whether it's Teams, SharePoint, Outlook, OneDrive, or the myriad of other apps, Microsoft Office 365 provides tools for a modern, collaborative workplace, The suite allows you to connect, share, and collaborate with anyone, on any device, from virtually anywhere. Members of the university community have access to cloud-based and desktop services that increase storage capacity, enhance the ability to share and collaborate while improving the safety of your data.

Phone, Audio Visual and Conferencing

Landline and mobile phones, Video and Voice Conferencing, Audio visual equipment and services

Policies, Procedures, Guidelines and Standards

Information regarding Acadia's technology policies, procedures, guidelines and standards.

Printing and Scanning

Printing and scanning devices or issues.

Software

Software installs and purchasing

Teaching and Learning

Learning Management System and Classroom Technology Information and Support

Web and Application

Documentation on how to update the website and how to use the HUB.

Wi-Fi and Networks

Wireless network, Virtual Private Network (VPN), Connect a device to Acadia's Network

Communication and Collaboration

Communications and Collaboration includes articles associated with communication and collaboration supports on campus. It also includes Technology Services communications and support protocols.

Articles (3)

Connect to Acadia

This guide points new members of the Acadia community to resources to help them get set up.

How to use Live Chat

Information regarding the Technology Services Live Chat functionality

How to check service availability

Learn how to verify whether a cloud services, such as Microsoft, Google, Zoom is having issues (outages) or service degradations.