How to install PaperCut



The PaperCut client tool is a software component that runs on users' workstations.

It is required to track printing for Faculty and Staff, however is optional for students.  Please note: Acadia owned computers used by faculty and staff have PaperCut installed automatically.

PaperCut provides services to users that enhance the printing experience.

Features that the PaperCut client tools enables:

  • Provides a convenient link to open the user web interface and knowledge base support articles.
  • Assist in message delivery, such as "printing denied" messages
  • Provides access to advanced features such as the ability to allocate print jobs to other GL or departments using shared/group accounts.

The following article provides instructions on the installation of PaperCut based on your operating system. 

Installation Instructions

The following instructions must be performed while on-campus or while connected through Acadia's VPN service.
Information regarding the VPN service can be found here.

To install the PaperCut client on your computer, refer to the instructions for your operating system:


Any computer not connected to the Acadia domain, including all student systems, may install the client.

  • Download the client found here.
  • Once the zip has downloaded, double click zip file to extract the files.
  • Double-click "pc-client.exe" to run the installer, then reboot to complete the installation. 
  • PaperCut client will appear with the other icons in your notification area.
  • If you get an "Access Denied" message, right-click the "client-local-install.exe" file and select "Run As Administrator"


  • Open your Finder application
  • From the top menu bar of your Mac,  click on the "Go" menu.
  • Select "Connect to Server"
  • Type in "smb://" then hit connect.
  • Enter in your Acadia account credentials when prompted.
  • After you are connected, run the "client-local-install" program.
  • When prompted, enter in your Acadia account credentials once again.
  • PaperCut client appear with the other icons in your notification area.


  • Download the client files here and extract them to a location of your choice. 
  • Instructions for running the client are located on PaperCut's website (skip step 2 of course).
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Article ID: 423
Fri 7/28/17 10:06 AM
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