Service Overview
Acadia offers access to its myriad of technical and administrative resources through its account services. Depending on your relationship with the university (e.g. whether a current student or employee or a alumnus or retiree), you have access to varying campus services and systems.
Target audience: Students, faculty, staff, guests, retiree, alumni, and contractors.
Your Acadia username or email address, along with your password, is your access key to campus services. Your username is often referred to as your network ID or your user ID.
Who can use this service
| Undergraduate students |
This refers to students enrolled in Acadia undergraduate programs.
Acadia students must have a valid email/username and password to access campus resources. An email address and Acadia user ID is provided once you have accepted the offer to attend Acadia.
Your username is the first part of your email address, without the @acadiau.ca.
- It is generally a 6 or 7 digit number followed by a letter.
Your Acadia email address is your username followed followed by @acadiau.ca.
Your password is the one chosen when you claimed your account.
|
| Graduate students |
This refers to students enrolled in Acadia graduate programs.
Acadia students must have a valid email/username and password to access campus resources. An email address and Acadia user ID is provided once you have accepted the offer to attend Acadia.
Your username is the first part of your email address, without the @acadiau.ca.
- It is generally a 6 or 7 digit number followed by a letter.
Your primary Acadia email address is your username followed followed by @acadiau.ca.
As a Graduate Student, you also have a secondary email address: firstnamelastname@acadiau.ca. Although, you can send and receive email from this account, you login with your Username/Primary email address.
Your password is the one chosen when you claimed your account.
|
| Alumni (graduated students) |
This refers to students who have graduated and are no longer enrolled in Acadia programs.
Acadia alumni have access to limited campus resources. The transition occurs in Autumn following your graduation.
Your username is the first part of your email address, without the @acadiau.ca.
- It is generally a 6 or 7 digit number followed by a letter.
Your Acadia email address is your username followed followed by @acadiau.ca.
Your password is the one chosen when you claimed your account.
|
| Active employees |
This refers to those employed by Acadia university: faculty, staff (including student and contract employees).
Employees have access to full suite of campus resources. You must have a valid username and password to access these resources.
A network request must be completed by your supervisor/department head in order to obtain an Acadia email address and user ID. At this time, you will receive a communication from the university providing you access.
Your username is typically 8 characters, containing the first letter of your first name and 7 letters of your last name.
Your email address is typically your firstname.lastname@acadiau.ca.
Your password is the one chosen when you claimed your account.
|
| Retired employees |
This refers to those previously employed by Acadia university: faculty, staff (including student and contract employees).
Retirees have limited access to campus resources. You must have a valid username and password to access these resources.
Upon retirement, a system close is completed. At this time, it is necessary for an employee entering retirement to indicate continued access to resources, including email and cloud based Microsoft services.
Your username is typically 8 characters, containing the first letter of your first name and 7 letters of your last name.
Your email address is typically your firstname.lastname@acadiau.ca.
Your password is the one chosen when you claimed your account.
|
| Guests: Acadia visitors (contractors, visiting scholars) |
This refers to those not employed by Acadia university and require short term access. A guest account is valid for one year only, but can be renewed.
Your username is typically 8 characters, containing the first letter of your first name and 7 letters of your last name.
Your email address is typically your firstname.lastname@acadiau.ca.
Your password is the one chosen when you claimed your account.
|
| Guest: Community members |
Guests have limited access to campus resources. Community members are not generally given a Username. |
| Guests: Conference attendees |
Conference attendees have limited access to campus resources.
A conference organizer can provide group WiFi access to their attendees. This can be done either through Eduroam or through the Sponsored WiFi Portal.
|
How to request access
| |
Access |
| Students |
Students are automatically granted access to an Acadia email when they accept their offer.
Instructions are provided as to how to initially access their Acadia email and account.
|
| Graduate Student |
Graduate students are automatically granted access to an Acadia email when they accept their offer. A graduate student alias email (firstnamelastname@acadiau.ca) is also granted. To obtain access to the Graduate Student Alias, complete Request a graduate student email alias.
|
| Employees |
An Account Request is required in order to create a new employee account or when an employee changes their job on campus.
This is created by the supervisor or designate.
Campus Administrative Program Access:
- Some services require additional administrative access, based on role within the organization. Not all employees get access to create ID cards, for example.
- Access is requested by a supervisor or designate by completing the Request access to Campus Administrative Systems Service.
|
|
Guests: Acadia visitors
(contractors, visiting scholars)
|
An Account Request is required in order to create a guest account.
A guest account is valid for one year only.
The account request is created by the supervisor or designate. See Guest Account Approvers List.
|
Cost
There is no cost associated with access.
Availability
Throughout your time at Acadia, you will have access to different technology resources based on your status. For example, as an applicant you access to different systems than if you were on campus or an alumni. Similarly, an active employee has different access than a retiree. Below provides a basic overview of resources which are available to you.
| |
Student Access |
| |
Admitted |
Registered & Current |
Alumni |
| Slate Applicant System |
yes |
yes |
|
| Network Account (User Name) |
yes |
yes |
yes |
| Email Address |
|
yes |
yes |
| Microsoft 365 |
|
yes |
cloud only |
| HUB Service Portal |
yes |
yes |
|
| Moodle (LMS) |
|
yes |
|
| Colleague Self Service Portal |
yes |
yes |
|
| Star Rez (Residence Room System) |
yes |
yes |
|
| Network Access: Campus WiFi |
|
yes |
|
| Network Access: VPN |
|
yes |
|
| Academic Software |
|
yes |
|
| Printing |
|
yes |
|
| Acadia Alerts - Emergency Notifications |
|
yes |
|
| Picture ID Tap Card (Library Printing, Meal Plan) |
|
yes |
|
| |
|
|
|
| |
Employees |
| |
Active Faculty and Staff |
Retired Faculty and Staff |
Retired Emeritus |
| Network Account (User Name) |
yes |
yes |
yes |
| Email Address |
yes |
yes |
yes |
| Microsoft 365 |
yes |
cloud only |
yes |
| HUB Service Portal |
yes |
yes |
yes |
| Network Access: Campus WiFi |
yes |
|
yes |
| Network Access: VPN |
yes |
|
yes |
| Moodle(LMS) |
yes |
|
yes |
| Academic Software |
yes |
|
yes |
| Administrative Systems (ie. Colleague) |
yes |
|
yes |
| Colleague Self Service |
yes |
|
yes |
| Printing |
yes |
|
yes |
| Acadia Alerts - Emergency Notifications |
yes |
|
yes |
| Picture ID Tap Card (Library Printing, Meal Plan, building Access) |
yes |
yes |
yes |
| Security Awareness Training |
yes |
|
yes |
| |
|
|
|
| |
Guests |
| |
On Campus /Contractors |
On Campus Guests |
Not on Campus (External) |
| Network Account (User Name) |
yes |
yes |
yes |
| Email Address |
yes |
yes |
yes |
| Microsoft 365 |
yes |
yes |
cloud only |
| HUB Service Portal |
yes |
yes |
yes |
| Network Access: Campus WiFi |
yes |
yes |
yes |
| Network Access: VPN |
yes |
yes |
yes |
| Moodle (LMS) |
yes |
yes |
yes |
| Academic Software |
yes |
yes |
yes |
| Administrative Systems (ie. Colleague) |
yes |
yes |
yes |
| Colleague Self Service Portal |
yes |
yes |
yes |
| Printing |
yes |
yes |
|
| Acadia Alerts - Emergency Notifications |
yes |
yes |
yes |
Frequently Asked Questions
What is the process for account creation and claiming?
This article provides a summary of the process for new students and employees. How their account is created and then claimed.
What is Single Sign On?
Single Sign-On (SSO) is a login/sign-in method that allows a user to use one set of login credentials -- for example, a name and password -- to access multiple applications. It eases the accessing of systems by decreasing the number of times you need to provide your login credentials (username/email and password).
At Acadia, SSO has been implemented to help ease the login process. It uses your Microsoft credentials (email address and password). Therefore, if you are logged into a Microsoft resource or in the Microsoft portal (office.portal.com), your login experience will be different. For some systems, you may be asked to provide your email address only; for others, you may not need any login whatsoever. Technology Services is continually adding to the list of services using SSO.
Best Practices
Password security is your first line of defence against digital criminals. Some best practices are:
- Long and strong complex password or passphrase.
- Use a different password for each and every account. Don't reuse passwords.
- Use a second factor authentication or Multi-Factor Authentication for every account and service.
- Use a Password Manager. A password manager or vault, helps you take control of your passwords.
Training and Documentation
What is my Acadia Identification? This article provides the various terms used and types of identification on campus.
What is my Username and password? This article provides login information for various systems on campus.
What is Single Sign On? This article provides a definition of Single Sign On as well as an overview of its usage on campus.
What is the process for account creation and claiming? This article provides an overview of the account creation and claiming process.
How to set up Network Access. Describes the process of requesting network access.
How to request guest Wi-Fi access. This article describes how to provide a group, such as a conference, WiFi access.
A guide to password security. This article provides an overview to secure password practices.
How to create a secure password. This article provides tips to creating a secure password.
What is a password manager. This article provides an overview of password managers.
Support
For additional support, please contact the Service Desk at 902-585-HELP (4537).
Request access to Campus Administrative Systems Service. A service to request access to campus administrative services, such as the Colleague UI.
Request an Employee or Guest Account: Use this service to request an account.
Additional References/Related Files
How do I got into a specific system or service? This article provides a list of services/systems and whether a Username or Email is required.