What is my Username and Password?

Overview

Your Acadia username or email address, together with your password, gives you access to campus services such as Microsoft 365, Wi-Fi, Moodle, the HUB, myAcadia, library resources, and printing.

Some services require your username, while others require your full Acadia email address.

Your username and email address

Your username may also be called your User ID, Network ID, or Network Account.

Account type Username Email address
Students and alumni Usually a seven- or eight-character ID, such as 123456d or 1234567d 123456d@acadiau.ca or 1234567d@acadiau.ca
Employees and retirees Typically your first initial followed by up to seven letters of your last name, such as pdoeadee Typically firstname.lastname@acadiau.ca, such as pat.doeadeer@acadiau.ca

For students: Your username is the part of your assigned Acadia email address before @acadiau.ca.

For employees: Your username is usually different from the part of your email address before @acadiau.ca.

Graduate students can request an email alias. An alias is an additional email address; it does not change your assigned username.

Your password

Your password is the one you chose when you activated your Acadia account or last changed your password. After activation, use your chosen password rather than your temporary password.

  • Use a long, unique password or passphrase that meets the requirements shown when setting it.

  • Passwords are case-sensitive. Check Caps Lock if your password is not accepted.

  • Never share your password.

Manage your password and security information

Task Where to go
Reset a forgotten password Password Reset
Change a password you know My Account → My Account/Change Password
Manage multifactor authentication (MFA) and password-reset methods Security Information

If you cannot reset your password or complete verification, contact the Service Desk.

Need help?

If you are unsure of your username or cannot sign in, contact the Service Desk through Live Chat or call 902-585-4357.

For assistance, contact the Service Desk directly. Article feedback does not provide enough identifying information for staff to respond to individual support requests.

100% helpful - 1 review
Print Article

Related Articles (5)

Account - How to set up network access
This article provides an overview of how to obtain network access.
How to find my Colleague ID?
This article provides the steps in finding your Colleague ID as well as a definition of the Colleague ID.
How to resolve account expiry notices
Solutions to the receipt of notices that your network account will be expiring,
What is my Acadia Identification
This article provides a summary of the various terminology that is used to describe unique identifiers on campus: Username/User ID, Colleague ID, Acadia ID.
What is Single Sign-On?
This article is provides a definition of Single Sign On and how it is used at Acadia (what systems).

Related Services / Offerings (1)

Change Password
This service directs you to Microsoft password portal to update your Acadia password.