Adding Shared Mailbox to Outlook (Mac client)


The following instructions will assist with connecting a shared mailbox to Outlook for Mac.

  • Audience: Faculty, staff and students


  • In Outlook, click on the Tools menu and select Accounts.
  • Click the Delegates and Sharing button.
  • Select the Shared With Me tab
  • Click the plus sign "+" and enter the email address of the shared mailbox (E.g
  • Then select Add.

You may be presented with the following prompt: If you are select "Always use this response for this server" checkmark, then click allow.

Your shared mailbox will show in the list of accounts in your sidebar of Outlook.


Article ID: 598
Fri 4/13/18 1:38 PM
Thu 3/31/22 12:18 PM