Teams Calling and Voice Mail

Overview

Calls are at the core of what you can do in Teams. With many calling options and useful features at your disposal, you can communicate with people or groups in familiar ways. For an overview of the software, please see Microsoft's Overview page: Overview of Teams Calls

The following article provides a summary of the following:

  1. Ways to make a call in teams
  2. Activities while on a call
  3. Access voicemail

1. Ways to Make a Call in Teams

For instructions on starting calls, dialing an outside number, accepting incoming calls, and viewing call history, please see the following support article: Making Calls
 

2. Activities during a Call

For instructions on transferring a call, merging a call, or parking a call, please see the following support article: Tips for Teams Calls

3. Access your Voicemail

Your voicemail is another familiar tool for getting the most out of your calling experience in Teams. In teams, it is accessed through the Calls - History - Voicemails Tab. Using this you can:

  • Review messages and transcripts from calls
  • Customize call rules
  • Record a greeting
  • Call anyone who's left you a message 

 

 

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