Popular Services

Initiate a Technology Service request or report an incident which falls outside the currently defined catalog options.

Request a refund of your student account credit balance.

This form is used to request a Verification of Enrolment that may be provided for RESPs, medical plans, etc. If you require a Confirmation of Enrolment for external scholarships or bursaries, please email student.accounts@acadiau.ca. Although we do our best to process requests as quickly as possible, during peak periods expect a processing time of 3-5 business days.

Ask a general question of the Student Accounts office.

Submit your monthly VISA statements for approval.

The information that Acadia collects during your time as a student is confidential and cannot be released without your permission. By completing this Release of Information Permission Form, you can approve the release of certain information to others.

Initiate a request for an Acadia computer account.

Is this your first visit to the hub? Let us show you around.

An extension for online course may be requested one time. Approval is at the discretion of the course instructor.

Congratulations! Please confirm your preferred shipping method and address details so we can deliver your parchment (diploma) to you as quickly as possible.

Start a Live Chat support session with Technology Services

Thank you for your inquiry.

Please complete this form if you wish to withdraw from an Open Acadia online course. If you are withdrawing from a Fall or Winter remote delivery course, please withdraw through Acadia Central.

Report an issue you are having with or in regards to Microsoft Office 365.

Having trouble logging into the HUB?

Use this service to request a credit balance on your student account to Axe Cash.

Use the the password change portal to change your Acadia password.

Use this service to request additional Microsoft applications/software, such as Microsoft Bookings, Shifts, Power BI or Teams telephone number.

You may request an official transcript here. Please click the Request Service button to get started.

Notify student accounts of your intention to purchase a commuter meal plan.

Having technical problems in the classroom with projecting, no audio, etc?

Use this service to upload sponsorship or external scholarship documents to the Student Accounts office.

Use the account portal to change your alternate email address.

If your student loan has not yet arrived and you require a payment extension please complete this form.