The information that Acadia collects during your time as a student is confidential and cannot be released without your permission. By completing this Release of Information Permission Form, you can approve the release of certain information to others.
Initiate a Technology Service request or report an incident which falls outside the currently defined catalog options.
Request a refund of your student account credit balance.
Having trouble logging into the HUB?
Submit your monthly VISA statements for approval.
Ask a general question of the Student Accounts office.
Is this your first visit to the hub? Let us show you around.
Start a Live Chat support session with Technology Services
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This form is used to request a Verification of Enrolment that may be provided for RESPs, medical plans, etc. If you require a Confirmation of Enrolment for external scholarships or bursaries, please email student.accounts@acadiau.ca. Although we do our best to process requests as quickly as possible, during peak periods expect a processing time of 3-5 business days.
Initiate a request for an Acadia computer account.
Please complete this form if you wish to withdraw from an Open Acadia online course. If you are withdrawing from a Fall or Winter remote delivery course, please withdraw through Acadia Central.
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You may request an official transcript here. Please click the Request Service button to get started.
Congratulations! Please confirm your preferred shipping method and address details so we can deliver your parchment (diploma) to you as quickly as possible.
An extension for online course may be requested one time. Approval is at the discretion of the course instructor.
Use this service to upload sponsorship or external scholarship documents to the Student Accounts office.
Use the the password change portal to change your Acadia password.
Having technical problems in the classroom with projecting, no audio, etc?
You may request your EAP Verification of Enrolment Letter or program transcript here.
Use the account portal to change your alternate email address.
Please complete this form if you wish to withdraw from Acadia's English for Academic Purposes program.
Notify student accounts of your intention to purchase a commuter meal plan.
Use this service to request a credit balance on your student account to Axe Cash.
This Service is intended to capture a phone number at which the person experiencing the breach can be reached, A breach could include a piece of released information, a compromised account or device.