Information regarding resetting your password and Acadia account recovery.

Articles (5)

Pinned Article What is Self Service Password (SSPR) Reset

This article provides an overview of Self Service Password Reset and a link to various set up guides.

MFA/SSPR Frequently Asked Questions

This article provides an overview of Frequently Asked Questions associated with Multi Factor Authentication and Self Service Password Reset.

Adding Additional MFA/SSPR Authentication Methods

This article provides instructions on how to update or add additional, alternate of back up methods of contact for Multi-Factor Authentication (MFA) and Password Reset (SSPR).

Adding or Changing Authentication/Verification Methods from Security Info Page

This article contains the steps to add or delete methods from the Security Info Page.

Set up the Microsoft Authenticator app from the Security info page

This article provides a summary of how to add or delete the use of an authenticator app for Multi-Factor Authentication and Self Service Password Reset.